Frequently Asked Questions
How long will my order take?
At Play Another Game the picking takes 1–2 business days and carriage another 3–7, which is 4–9 business days door to door for most of the country.
How much is shipping?
Free US shipping starts at $35.00 at Play Another Game; anything smaller carries a flat $4.99.
Do you ship outside the United States?
US addresses only for now; Play Another Game does not ship internationally.
Can I collect my order from the shop?
Collection is not offered on Play Another Game web orders, so buying in person means visiting 7956 Oxford Ave, Philadelphia, PA 19111, United States during Tue–Thu: 13:00–20:00 | Friday: 13:00–22:00 | Saturday: 12:00–23:00 | Sunday: 12:00–19:00 | Monday: 14:00–20:00.
What can I pay with?
Cards work at the Play Another Game checkout, and so do Afterpay, Klarna and WeChat Pay; card numbers are processed by the provider and never stored here.
Can I return something?
Play Another Game accepts returns for 30 days after delivery on unused stock in the original pack, and pays the postage when the fault is at this end. Play Another Game publishes the exact conditions on the Refund and Returns Policy page.
How fast are refunds?
Expect 5-7 business days from the moment Play Another Game checks the return in, plus whatever the card issuer takes to display it.
Can I cancel an order?
Until the order is picked, Play Another Game can cancel it; after dispatch the only route is a return.
Is my payment secure?
Payment details bypass Play Another Game entirely and are processed on the provider’s systems.
How do I reach a person?
The fastest route into Play Another Game is [email protected], answered within 1 business day, with (267) 225-2562 during opening hours.
Still stuck?
Play Another Game – Cards & Collectibles
7956 Oxford Ave, Philadelphia, PA 19111, United States
Phone: (267) 225-2562
Email: [email protected]
Hours: Tue–Thu: 13:00–20:00 | Friday: 13:00–22:00 | Saturday: 12:00–23:00 | Sunday: 12:00–19:00 | Monday: 14:00–20:00